HR strategy forum: Using a balanced scorecardOn 18 Nov 2003 in Personnel Today Ask our experts. Personnel Today would like readers to send in theirstrategic HR dilemma. All questions will remain anonymous and will be forwardedto our strategy forum members, two of whom will provide step-by-step advice inthe magazine. Send your dilemmas to [email protected] dilemma Using a balanced scorecard I am the HR director for an UK-based global technology company employingabout 7,000 people. The company was formed as the result of the merger of twosimilar sized companies, one of which had acquired a company about a third ofits size the year before. As part of building the new company, the chief executive wants to introducea balanced scorecard. He has commissioned the strategic planning director toset it up. She has formed a steering group made up of the finance director, theinternal IT director and me. We have had a presentation from a specialistconsultant, who is expected to work with the committee on applying the balancedscorecard. My experience of scorecards is limited to an aborted initiative in my formercompany. The plan is to introduce the scorecard at board level and the two managementlevels below. I am required to recommend items for inclusion in the ‘People,Learning and Innovation’ perspective. The challenge is not only to choose thefactors to be used, but to ensure they can be measured. Each company had its own performance indicator system and there is littlecrossover in how people are classified. One company used to do regular employeesurveys, but the other two did not. Our aim as an HR team is to be seen as a credible business partner, so howcan we maximise HR’s contribution to the group? Solution 1 By Marie Gill, head of organisational development, AsdaThe balanced scorecard is amanagement system – not only a measurement system – which enables organisationsto clarify their vision and strategy, and translate them into action. You viewyour organisation from four perspectives, each of which needs objectives,measures, targets, and underpinning initiatives. These are: learning andgrowth; business process; the customer; and the financial perspective, ie, howyou appear to your shareholders.Step 1 Clarify your vision andbusiness strategy. Identify the ‘five to drive’ within the combinedorganisation for the next year or so. Integration of key business processeswould be one, maximising sales opportunities internationally another, but therewill be more. When compiling the list, ensure agreement to it from all businessleaders. Step 2 Define the HR strategywhich supports delivery of this vision. This will include integration of peopleissues, management style, morale, employee understanding of business objectivesand how the organisation will work. Articulate what the world will look like atvarious stages along your timeline. Ensure other business leaders can see howyour strategy supports the business plan.Step 3 Develop yourmeasurement processes and targets. Take account of the different mechanismswithin each of the merged businesses as it may be necessary to compromise onaccuracy in order to get common data as you are looking for trends. Considerreinventing your attitude survey across the business for targeted feedback onmorale, style, training, and communication matters. Also consider:– People – absence, payroll, system conversion programmes andattendance at organisational integration workshops– Learning – training completion, succession planning, internalpromotions, mentors– Innovation – good-ideas scheme, speed to market of newproducts, shared process improvements.Step 4 Link achievement of thebusiness priorities into the performance management system. Your seniormanagers should reflect the ‘five to drive’. For each area of the businessthese can be translated into department, team, and individual performance indicatorsand targets. Use behavioural measures as well as hard measures. Your strategyneeds to develop these in conjunction with business leaders and end users. Step 5 Engage those who will have influence. Set a planto communicate the scorecard philosophy and what will be measured to those whowill manage achievement. Until the system is bedded in and robust, it may bethat only the top layers of the organisation are briefed – but have a plan toroll this out provided that the measures and targets are relevant to youraudience. Solution 2 By Andrew Mayo, director, MLIHR needs to be seen as a seriousbusiness partner – not just to co-operate with the business, but to providesome kind of lead. However, you should be wary of the pitfalls arising frompicking measures just to complete the boxes, and the problem of gettingcredible indicators measured in a standardised way.Step 1 The first priority would be to demonstrate abroader interest in performance management than just the ‘people’ perspectiveof the scorecard. The rationale is that the end result is likely to bereflected in incentive schemes and your concern should be that it all hangstogether. You would need to influence the steering group to establishcause-and-effect relationships between the overall business goals and themeasures to be chosen, so that measures are fully integrated. Step 2 The fact there arethree performance indicator systems is a problem that other measurement areaswill have – except for finance, which is usually integrated first. So eachdirector will have the same problem of getting a consistent approach across thenew company. However, do not go just for what is easy to collect – the chosenmeasures must be useful and be critical in the strategic chain of cause andeffect.Step 3 Do not feel you shouldhave all the same measures for each level in the project, or for each businessunit. The object is to effectively manage performance towards strategic goals –what affects performance at level 3 may not be the same as level 1; whatmatters in one business area may be less important in another. It is specificsthat make a difference, not generalisations. Step 4 Across HR, survey andaudit the data you do have, business unit by business unit. Based on the chosenmeasures agreed with the steering group, what can you build on? What do youneed to create? How long will it take? This may lead to a phased introductionof the scorecard. Make sure the consultant does not lead the group into his/herpet solutions – and works only to support the agenda of the steering group.How the forum worksThe HR Strategy Forum, which issupported by some of the industry’s most experienced people (see below), is PersonnelToday’s major new initiative to help readers become more strategic in theirday-to-day operations. Over the coming months, Personnel Today will give a unique,developmental opportunity to hone your strategic skills using a wide range ofHR scenarios submitted by senior HR professionals. Each week, our panel ofexperienced practitioners and consultants will provide solutions to a typicalstrategic HR dilemma. You can get involved by sending in your own problems,marked ‘strategic dilemmas’, to [email protected] Brown, Assistant director general, CIPDPaul Kearns, Director, PWLJim Matthewma,n Worldwide partner,Mercer Human Resource ConsultingAndrew Mayo, Director,MLILouise Allen, Director, LAPartnersPenny Davis, Head of HR operations,T-MobileMarie Gill, Head of organisationaldevelopment, AsdaNeil Roden, HR director, Royal Bankof ScotlandRalph Tribe, Vice-president of HR,Getty ImagesDilys Winn, HR director,Gloucestershire County CouncilMargaret Savage, Head of HR strategy,BT Comments are closed. Previous Article Next Article Related posts:No related photos.
“This legislation, if ultimately approved by the 2010 General Assembly, will help pave the way for much needed jobs in the Northeast Kingdom and create a new market for wood in the region. It is estimated that 34 new jobs will be created at the plant and approximately 150 jobs will be either created or impacted in a positive way in the region,” Sen. Vince Illuzzi, ChairSenate Economic Development, General Affairs & Housing Committee. “The wood pellet plant will also help to support those businesses in the region that depend in whole or in part on the logging industry.” The Senate Institutions Committee on Friday approved on a 5-0 vote legislation to authorize the sale or lease of the Brighton State Airport to either the Town Brighton or Vermont Renewable Energy Co. The details of the sale or lease will be left up to the Agency of Transportation to negotiate. The property will be sold at fair market value. The legislation next goes to the full Senate for review and consideration. Source: Senate Economic Development, General Affairs & Housing Committee. 3.12.2010 AttachmentSize Boylan_airport_Sen__Institutions.DOC28 KB
Topics : The British Open has been cancelled for the first time since World War II due to the coronavirus.The 149th Open was scheduled to take place at Royal St George’s Golf Club in Kent in July.But with the pandemic ripping the 2020 sporting schedule to shreds, the event has became the first of the sport’s four majors to be cancelled this year. ‘Bigger than golf’ The British Open is the latest high-profile tournament to be axed because of the virus.Wimbledon was cancelled for the first time since World War II last week, while Euro 2020 and the Olympics have been pushed back a year until 2021. Ireland’s Shane Lowry won last year’s British Open at Royal Portrush in Northern Ireland.”Obviously I’m disappointed that I won’t get to defend the Open Championship this year but I feel the R&A have made the right decisions based on people’s health and safety. See you all in Royal St George’s in 2021,” Lowry tweeted.Royal St George’s has hosted the British Open 14 times, most recently in 2011, when Northern Ireland’s Darren Clarke won the event.The Open, which started in 1860, was also previously not held from 1915 to 1919 because of World War I.England’s Danny Willett, who won the 2016 Masters, told the BBC: “Postponement or cancellations is something that we have become accustomed to until everyone is safe and safe to do our sport. “It is a shame but there are things bigger than golf at the moment.”Both this year’s Masters and the PGA Championship were postponed in March because of the health crisis and were rescheduled after the British Open postponement.The PGA Championship, which was initially due to be held in May, is now set to be staged from August 6-9 at Harding Park in San Francisco.The US Open has been moved from June to September 17-20, the week before the Ryder Cup clash between Europe and the United States.The Masters, which usually takes place in April, is now slated to go ahead from November 12-15 at Augusta National. “We have explored every option for playing The Open this year but it is not going to be possible. “We rely on the support of the emergency services, local authorities and a range of other organizations to stage the Championship and it would be unreasonable to place any additional demands on them when they have far more urgent priorities to deal with.”We appreciate that this will be disappointing for a great many people around the world but we have to act responsibly during this pandemic and it is the right thing to do.” Golf’s oldest major will now be hosted at the same Sandwich venue in July 2021.”The Open was due to be played in Kent from 12-19 July but it has been necessary to cancel the championship based on guidance from the UK Government, the health authorities, public services and the R&A’s advisers,” organizers R&A said in a statement on Monday.St Andrews will still host the 150th British Open, but a year later than scheduled in 2022.”Our absolute priority is to protect the health and safety of the fans, players, officials, volunteers and staff involved in the Open. We care deeply about this historic championship and have made this decision with a heavy heart,” R&A chief executive Martin Slumbers said.
Virgil Van Dijk deserves to win the UEFA Men’s Player of the Year because he managed to lead his team to the finals of the major UEFA competitions of the year in review.I agree that Ronaldo and Messi may score all the goals for their teams but Van Dijk was equally valuable down the other side for Liverpool and the Netherlands.In Liverpool’s most important game against Barcelona in the semi-final, Van Dijk was massive and in the final, he was named Man Of The Match.Between the Champions League and the Nations League, it is quite obvious which one has the most value and that was the one in which Van Dijk was very dominant for his team. Cristiano Ronaldo to me should win that category.Lionel Messi was in typically brilliant form last year, leading Barcelona to a league title, scoring lots of goals and creating more along the way but UCL and international setbacks knock off a few vital points for me.Van Dijk is a fine defender and played a key role in Liverpool’s march to European glory and Holland’s Nations League campaign but you could argue that Mane was a more important player for the Reds and that the Dutch’s rise was largely a team effort.Ronaldo might not have won the Champions League but he was a major reason Juventus got as far as they did. In Serie A, his player of the season award says everything. He was also part of Portugal’s Nations League winning side.For a 34-plus-year-old to still be as influential as Ronaldo was in a new league and for his country as well is phenomenal On Thursday, August 29, the Champions League draw for the group stages will be made but that is not the only major event.The winner for the UEFA Men’s Player of the Year will also be announced on the same day as the group stages draw will be made.The various UEFA award winners will be announced during the draw ceremony in Monaco, including Men’s Player of the Year, Women’s Player of the Year and specific position awards for the men’s game.The likes of Cristiano Ronaldo, Lionel Messi, and Virgil Van Dijk have all been shortlisted for the award for the best UEFA player of the year.The Argentine skipper, Lionel Messi was the top goalscorer in last season Champions League and the top scorer in all of Europe. He also won the La Liga title with Barcelona in the 2018/2019 season.Cristiano Ronaldo won the UEFA Nations League with Portugal and emerged as the goal king of the tournament.The 34-year-old also won the Serie A with Turin-based club, Juventus in his first season after moving from Real Madrid in the summer of the last season.Among the list of these proven goal machines is the Liverpool centre-back, Virgil Van Dijk of Netherlands.The Dutch defender guided the Reds to Champions League glory and also helped the Netherlands to finals of the UEFA Nations League- a trophy he eventually lost to Cristiano Ronaldo’s Portugal.He was also instrumental as the Merseyside club came second to Manchester City with just two points.Here is the list of the nominated footballer and in the Champions League, Europa League and the Women’s Champions League:UEFA Men’s Player of the YearLionel Messi, BarcelonaCristiano Ronaldo, JuventusVirgil van Dijk, LiverpoolUEFA Women’s Player of the YearLucy Bronze, LyonAda Hegerberg, LyonAmandine Henry, LyonChampions League Goalkeeper of the SeasonAlisson Becker, LiverpoolHugo Lloris, TottenhamMarc-Andre ter Stegen, BarcelonaChampions League Defender of the SeasonTrent Alexander-Arnold, LiverpoolMatthijs de Ligt, Ajax (currently at Juventus)Virgil Van Dijk, LiverpoolChampions League Midfielder of the SeasonFrenkie de Jong, Ajax (currently at Barcelona)Christian Eriksen, TottenhamJordan Henderson, LiverpoolChampions League Forward of the SeasonSadio Mane, LiverpoolLionel Messi, BarcelonaCristiano Ronaldo, JuventusEuropa League Player of the seasonOlivier Giroud, ChelseaEden Hazard, Chelsea (currently at Real Madrid)Luka Jovic, Eintracht Frankfurt (currently at Real Madrid)With the awards coming up, journalists at Citi Sports shared their thoughts on who they believe deserves the award as UEFA Men’s Player of the Year.Nathan Quao: Daniel Koranteng:Virgil van Dijk scored his third goal in six internationals for the Netherlands (Image credit: EPA)“Virgil Van Dijk should win the award.He was outstanding and even though, we can and probably obsess over Ronaldo and Messi over what they offer in terms of goals, Van Dijk’s impact on Liverpool cannot be overlooked in any way.” Edwin Kwakofi: Bernard Esar Ebo Osei:“I think Cristiano Ronaldo should win the award.Basically, because he once again helped Portugal win an international trophy which in this case is the maiden UEFA Nations League- beating a Van Dijk Netherlands.Yes, he didn’t score 40 goals but he scored 28 goals in like 40 games or more.I feel Juventus were very unfortunate to have been eliminated the way they were eliminated but with Portuguese moving from Spain to Italy, scoring 30-40 goals wasn’t going to be easy.But in all, he still did well and the two trophies should be enough guarantee to make him win.” Fentuo Tahiru Fentuo:I think Lionel Messi deserves it. He had an incredible last year, he may not have won the Champions League last year but if you score 51 goals in 50 games in all competitions for Barcelona, that is a ridiculous return.And when we speak about Messi, the statistics alone don’t do him justice. He basically carries an entire team.Ronaldo didn’t have a great year in terms of his numbers which makes him such an important player.Yes, he won the Serie A with Juventus and scored 28 goals in over 40 appearances and that is not the greatest year of Ronaldo.And Virgil Van Dijk, yes he helped Liverpool concede just 22 goals all season in the Premier League, which in England is the least by any team.I don’t think in Liverpool he is their best player and if you are not the best player in your own team, how then are you the best player in the rest of Europe.
Manchester United ‘I signed a three-year contract’ – Mourinho refuses to be drawn on future plans Goal Last updated 1 year ago 07:49 11/16/17 FacebookTwitterRedditcopy Comments(0) Getty Images Manchester United José Mourinho Manchester United v Newcastle United Newcastle United Premier League June 2019 is as far as the Special One will look ahead, while he insists that a Premier League title is not the only measure of success for his team Jose Mourinho is looking to see out his current deal at Manchester United, but refuses to answer whether he will stay at Old Trafford long term. The Special One took over from Louis van Gaal at the start of the 2016-17 season, and led United to Europa League and League Cup titles in his maiden campaign. United 3/4 to beat Toon to nil Article continues below Editors’ Picks Lyon treble & England heartbreak: The full story behind Lucy Bronze’s dramatic 2019 Liverpool v Man City is now the league’s biggest rivalry and the bitterness is growing Megan Rapinoe: Born & brilliant in the U.S.A. A Liverpool legend in the making: Behind Virgil van Dijk’s remarkable rise to world’s best player United have built on that promising start, sitting second in the Premier League behind Manchester City and on track to make the Champions League last 16. But Mourinho is not looking any further than the three-year deal he signed with the club, as he approaches the midway point of that agreement.“I signed a three-year contract and when I signed that three-year contract it was basically to try and improve the direction of the football team,” he explained to the Mirror.“And obviously when we want to improve the direction of the football team, it means to try and win titles which we did already last season.“But when we speak about titles, everyone obviously thinks about the Premier League.”United currently lag eight points behind their Manchester rivals, who have made an astounding unbeaten start to the Premier League season. And Mourinho admits that catching Pep Guardiola’s charges and taking the title will be no easy task. “Of course [Premier League] is an objective but to say the only way we are improving is to win the Premier League is not quite fair because the other teams, the other five or six teams, have the same objectives, the same responsibility, the same tools, they have the same qualities to do it, or even more because they have the stability over the past three years,” he said. Mourinho and United will be back in action after the international break on Saturday, when the Red Devils host Newcastle.