first_img About Howard Lake Howard Lake is a digital fundraising entrepreneur. Publisher of UK Fundraising, the world’s first web resource for professional fundraisers, since 1994. Trainer and consultant in digital fundraising. Founder of Fundraising Camp and co-founder of GoodJobs.org.uk. Researching massive growth in giving. A CRM, no matter its functionality or whistles & bells, will not fix systemic development issues. Really thoughtfully, carefully, strategically determine what goals are & how the CRM supports those. Don’t base goals off of what a CRM can do.— T. Clay Buck, CFRE (@tclaybuck) January 17, 2021 Make sure it collects and can report on the data you are capturing, and don’t set up your CRM in a silo otherwise it’s not going to be usable for staff. Does it talk to the other systems and software you upload data from and to? Do you have consistency across all these systems?— Laura Anne Mackay ? (@lauraannebeth) January 18, 2021 CRM’s can provide joined up systems with integrations into web forms and popular third party websites such as Mailchimp, JustGiving, etc. This will drastically reduce the need for mainual data entry.— Daniel Raphael (@Danielraphael1) January 17, 2021 UK Fundraising’s readers and followers have joined in this months’ focus on choosing and using a CRM to support their fundraising.We asked them to share their best tip on using a fundraising CRM.Add your tip in the comments below. Your CRM is only as good as the users. Remember a good database is about the relationships data. Embed, grow and lead a culture of “everything goes on the database” and everything else will start to fall into place.— Sarah Goddard (@FundraiserSarah) January 17, 2021 1) You can only get out what you put in.2) If everyone uses it consistently (ie recording the same data in the same fields), everyone’s jobs will be easier, and you will raise more.— Emily Grint (@emilyreedsmusic) January 17, 2021 Data structures and data quality are essential for making a CRM useful. The outputs have to be reliable and trustworthy to be effectively used in fundraising.— Roger Swannell (@rogerswannell) January 17, 2021 Know what u want ur core customer experience & customer journeys to be and ensure your system can deliver…too often i have been told we couldn’t do something because the system wouldn’t allow it…so we were led by the tech not the CX also good data in = good data out— Nisha Motwani (@nix6573) January 17, 2021 2) CRM starts with supporter/customer at the centre, therefore the first question and functionality of a CRM is: how do I get what supporters think and their feedback on what we do and how I can take this seriously and act upon? https://t.co/aWT0ysJ9G9— Franki (@FrancescoAm) January 17, 2021 Consistency in entry and use make it easy for your staff teams to access and use and show them how— Marion Currie (@LesandJonsMum) January 17, 2021 Ensure that all staff (not just fundraising colleagues) fall in ‘love’ with the CRM. They need to understand how it impacts on their work & ultimately makes their job easier.— Michelle Boakes (@MichelleBoakes) January 17, 2021 Howard Lake | 18 January 2021 | News Invest in helping staff make the database the go to place for information. If they feel it’s benefit they will care for it and keep on top of data entry. Otherwise updating it will always be a low priority admin task. Fancy software can never compensate for out of date records.— Stuart Chell (@StuartChell) January 17, 2021 Advertisementcenter_img Rapid access to this kind of experience and advice from other fundraisers is just one of the free CRM resources we featured in CRMs: where to go to for free advice and support (15 January 2021).Find all our CRM coverage this month, supported by lead sponsor Salesforce.org CRMs: the heart of fundraising. Use it to check who gave TTLY ‘this time last year’ and reach out, thank them and tell them what they achieved— John Green (@johngreenn) January 17, 2021 1) If you cannot sketch on a piece of paper what’s your view of supporter is and what journey you would like to take with them there is no CRM that will solve it for you https://t.co/aWT0ysJ9G9— Franki (@FrancescoAm) January 17, 2021  247 total views,  1 views today AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis1 Leverage your CRM to further good marketing. Segment your audiences, create content that is specific to their interests, and generate it on frequent and regular basis. Track engagement in your CRM so your users can integrate it into their one-to-one efforts.— Inga Broerman (@IngaBroerman) January 17, 2021 AddThis Sharing ButtonsShare to TwitterTwitterShare to FacebookFacebookShare to LinkedInLinkedInShare to EmailEmailShare to WhatsAppWhatsAppShare to MessengerMessengerShare to MoreAddThis1 Don’t skimp on pre-launch planning. Verify and re-verify data mapping from your old system. Assuming your overall development plan is solid and your team is always learning, you won’t regret paying for a system that’s a notch or two more robust than you currently need.— Lynette Johnson (@Just_LynetteJ) January 18, 2021 Also, it is far, far better to invest in training & revising your processes w/ a new system up front. In my experience, people easily learn bad habits & leap into workarounds. ‘Have a play & get to kmow it’ is good, too much reliance on that leads to old problems in new CRMs— Teresa Forgione (@TeresaMForgione) January 17, 2021 If you have a CRM complete with full donor profiles, don’t limit your fundraising lists to donors based on just a few features (recency, frequency, value of gifts). Add a machine learning layer to your CRM and target donors based on all available data— Tim Paris (@tiimparis) January 18, 2021 CRMs: 18 top tips on using a fundraising CRM Tagged with: Blackbaud Charity CRM crm Salesforce My top is to think of it as much, much more than a way of recording transactions. Your most valuable assets are your relationships. Use your CRM to support and track how you manage them. Use it to produce reports that get buy in for this from leadership.— Teresa Forgione (@TeresaMForgione) January 17, 2021last_img read more

first_img Pinterest Dail to vote later on extending emergency Covid powers Man arrested in Derry on suspicion of drugs and criminal property offences released WhatsApp Twitter Google+ News Police have arrested four people over alleged dissident republican activity.The three men and a woman were detained in Toome, County Antrim and Pomeroy, Carrickmore and Omagh in County Tyrone.Houses in all four places are being searched. The three men are aged 33, 44, and 46, while the woman is 37.They are currently being at Antrim PSNI station. Google+ By News Highland – May 12, 2012 Facebook Twittercenter_img Pinterest Dail hears questions over design, funding and operation of Mica redress scheme Previous articleSisters of Nazareth contest aspects of Nazareth House HIQA reportNext articleFelix Healy resigns as Director of Football with Finn Harps News Highland Four people arrested over dissident republican activity in the North RELATED ARTICLESMORE FROM AUTHOR WhatsApp Facebook Man arrested on suspicion of drugs and criminal property offences in Derry PSNI and Gardai urged to investigate Adams’ claims he sheltered on-the-run suspect in Donegal HSE warns of ‘widespread cancellations’ of appointments next week last_img read more

first_imgA new direct-debit rent collection system that significantly reduces the amount of time agents spend chasing late or non-payment of rent, and that takes tenants “minutes to set up” has been launched.Created by Lincoln-based firm PAID & CO, which is part of the Barbon Insurance Group that owns Homelet, the system uses a “socially positive incentive” carrot-and-stick approach to reward regular payers.The PAID & CO system is a cloud application and replaces traditional standing orders, which can be cancelled by tenants in order to avoid paying rent, with a web-based tool that uses BACS payments.Unofficial overdraft“Financially astute tenants often cancel standing orders ahead of when rent was due, effectively using their rent payments as an ‘unofficial overdraft’ to help meet other living costs,” the company says.Its system rewards regular rent payers with better credit scores across the UK’s three main reference agencies, SMS and email reminders of when rent is due, real-time direct debit cancellation alerts for agents and a payment ‘retry’ service.The company quotes recent Homelet research that shows half of all landlords have had a ‘problem tenant’, that two-thirds of difficulties with tenants involve rent arrears and that 68% of landlords have experienced problems with late payments.It is claimed that the tech developed by PAID & CO enables letting agents to identify serial non-payers more quickly, rather wasting time chasing tenants who have forgotten to pay their rent.Paid & Co also provides client letting agents with a real-time dashboard of payments, allowing quick and easy reconciliation.“The use of technology, along with easy to implement direct debits, has greatly benefited other sectors – our goal is to apply similar technology to create a major step forward for the letting market,” says Tim Rooney, CEO of PAID & CO (pictured, left)“We designed our system to remove the hassle from rent collection and, through greater transparency, foster a positive, collaborative approach between letting agents and tenants. Letting agents will have much less administration, and tenants will get recognition of good rental payment which will support an improved credit rating.”PAID & CO HomeLet Tim rooney June 29, 2017Nigel LewisWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Hong Kong remains most expensive city to rent with London in 4th place30th April 2021 Home » News » New rent collection tech puts paid to standing orders previous nextProducts & ServicesNew rent collection tech puts paid to standing ordersA BACS-based system has been developed that helps agents track and chase-up rental payment online.Nigel Lewis29th June 201701,185 Viewslast_img read more

first_imgQueen is one of the best bands to ever walk the earth. Their unique mixture of progressive rock and pop music, the guitar mastery of Brian May, and, of course, the undeniable energy and talent of front man Freddie Mercury, made Queen into arguably the best touring rock band on the planet in the early 80s. Playing to huge crowds around the world, there was no bigger band than Queen. Of course, things quickly took a turn for the worse, as Mercury was diagnosed with AIDS, and the band were forced to stop performing. Mercury ended up dying from the disease, and fans around the world continue to mourn the loss of one of rock music’s truest icons.In 1986, however, the band were still flying high, and they brought their huge summer tour to a close with a remarkable 120,000+ person concert at London’s famed Cricket stadium Knebworth Park. Queen were at the peak of their powers, and the energy they show throughout the performance proved their greatness.Opening with “One Vision”, the band hit the stage and never looked back, turning in high energy performances of “Tie Your Mother Down” and “Tear It Up” before busting out some of their mega-hits in Under Pressure” and “Another One Bites The Dust”. In between hits, the band worked in a few improv moments, with Mercury performing a vocal jam early in the show, with the full band taking three minutes to let loose later in the show. Classic Queen songs “I Want To Break Free” and “Crazy Little Thing Called Love” made the set, and of course no Queen show would be complete without the multi-part classic “Bohemian Rhapsody”.The band brought things to a close with an epic double encore. Up first, Queen played a lone encore of “Radio Ga Ga”, before returning to the stage one last time to deliver a quartet of songs classic songs. Starting with “We Will Rock You”, the band then performed “Friends Will Be Friends”, followed by a triumphant “We Are The Champions”. They then walked off to their traditional “God Save The Queen” outro, as that band’s rabid fans unknowingly said goodbye for the last time.See below for a full video from the performance (courtesy of YouTube user TheBEATLESMania100n2), and check out the full setlist below. Queen was legendary, and Freddie Mercury was truly unique, and it’s still amazing to watch him perform all these years later. Enjoy the show! Edit this setlist | More Queen setlistslast_img read more